Terms and Conditions The following Terms and Conditions are set out to avoid any issues when you visit. Please read them prior to booking with us so that there are no misunderstandings when holiday with us. Provisional bookings can be made by telephone or by e-mail and thereafter confirmation in writing; along with a 30% deposit is required before the booking is secured. Confirmation in writing along with the deposit is required within 10 days of the provisional booking otherwise the provisional booking will not be held. Telephone: 01854 612 520 or e-mail: info@ardmairbaycottages.co.uk or by using the enquiry page on the website.   Final payment is to be paid no later than four weeks prior to the rental date.   Cancellation will result in the 30% deposit being non-refundable.   A cleaning/breakages, deposit of £100 is required per cottage (not chalets), along with final payment. This will be refundable after inspection of the property and will be returned, subject to deductions if applicable, the week following the rental period. The return of the cleaning/breakages deposit is at the discretion of the owners.   Payments can be made by cheque, credit cards are not accepted. Cheques are payable to “Ardmair Bay Cottages” and should be sent to Ardmair Bay Cottages, West Terrace, Ullapool, Ross-shire, Scotland, IV26 2UU. Bank transfer is available for overseas guests.   Check-in time is from 16.00 hours on arrival day. Check-out time is 10.00 hours at the latest on departure day. Letting periods are from Saturday to Saturday (unless otherwise arranged, please contact us)   Key Collection. Keys can be collected for all properties on arrival day from 16.00 onwards at: The Old Surgery, 3 West Terrace, Ullapool, Ross-shire, IV26 2UU and should be returned to the same address on departure day. On entering the village continue along Shore Street, pass the pier on your left and the Ferry Car Park on your right, turn right up West Lane, left at the top and continue round the corner onto West Terrace.   Dogs/pets are permitted by prior arrangement only. It is imperative that all animals are kept under strict control at all times given the high numbers of livestock and wildlife in the area. Special attention to cleaning of properties must be carried out by the occupiers prior to departure. Under no circumstances are animals allowed to defecate in the garden grounds, this is for hygiene and health and safety grounds.   Smoking is not permitted in the bedrooms of the properties.   Electricity in all properties is payable by a £1 coin-operated meter.   Gas/Oil where applicable is included in the rental price. Fuel for open fires is not included but can be purchased locally.   ALL faults, concerns, issues must be reported immediately so these can be rectified. Please do not wait until departure day to advise us of any problems.   All properties including furniture, fixtures, fittings and contents should be kept in a like state of repair and condition by the occupier as at the start of the rental period. All damages, breakages etc must be reported. All properties must be left in a clean and tidy condition at the end of the rental period. Any properties left in an unclean state will be subject to a deduction from, or a non-refund, of the cleaning/ breakages deposit.